Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
294 reviews
Flame Creation, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 259 reviews with 5 stars · Clear filters
How do you say thoroughly impressed in a word? Wow is all I can think of. No hassle ordering and delivery notifications that kept me informed. Packaging, took me 5 mins to get it out...no way it would get bent or scratched...without malicious intent....so thank you! My order came in perfect condition.
By Kenneth J.
Arrived as advertised and on time.. very well secured... Looks prefect on our firepit
By John S.
I ordered a large amt. of fire glass and they gave me an additional discount. Answered my questions and got my order to me in just a few days.
By Lori B.
Excellent quality of fire rocks. Timely delivery.
By James
Mike was excellent in all aspects of customer service.
By Gordon M.
Ordering was easy. Arrived quickly and packed well. Nice quality product.
By MF
We've looked for the right cover for our custom-made fire pit for quite some time and finally found the perfect one! We hesitated a bit, due to the cost, but decided it's worth it, if our investment (the fire pit) is protected from the elements of our Michigan seasons. We followed the instructions for measurements and it fits perfectly! Keeps everything dry underneath, as the raindrops just bead off the cover. Highly recommend!
By Bonnie B.
material was delivered as ordered. Customer service emailed within an hour of placing the order to review selected options and shipping information.
By Scott, West Palm B.
