Shipping and products were as expected
Shipping and products were as expected, thank you
By Mnrtist1
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
294 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 259 reviews with 5 stars · Clear filters
Shipping and products were as expected, thank you
By Mnrtist1
Great customer service. The representative that I spoke with was able to answer my questions fully. I received my unit in a very timely manner.
By Stephen S.
Asked questions first by email on a deck protector for the composite decking under our fire pit. Fairly quick response, good price, free shipping and it arrived quickly. Haven’t put protector to use yet, so no information on how well it works.
By Rene N.
Outstanding service, delivery and product.
By Thomas K.
Excellent Web site Excellent delivery Excellent Product
By Robert G Mills J.
I sent in a template for a custom firepit and received the product in a timely manner as promised. Would highly recommend to anyone!
By claytona08
I ordered a glass for an indirect fireplace. Love the quality and shipment soled is super fast. Highly recommend
By OZ
Exactly what I was looking for and expected when ordered at a reasonable price.
By Nancy M.