Excellent Customer Service
You have excellent customer service. Keep it up!!! We will order more soon.
By Francis S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
294 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 259 reviews with 5 stars · Clear filters
You have excellent customer service. Keep it up!!! We will order more soon.
By Francis S.
Excellent Organization to work with. I did everything easily online and the product turned out great.
By Brian M.
When the product arrived, it was missing some feet. With a short email, the feet were sent out the same day. Great customer service
By GGB
Have not used it yet Looks great
By William B.
It was a pleasure doing business. They were responsive and delivered a quality product on time.
By Wayne K.
Great to order from. Quick to respond and prompt to fulfill order.
By Marie K.
Great prices super fast shipping!
By CHAD S.
Good communication on items and shipping. Love our fire pit and screen. Very pleased!
By Cathy J.