Excellent customer service and…
Excellent customer service and outstanding product. The custom, commercial grade glass wind guard has really dressed up and beautified an otherwise plebeian outdoor firepit.
By Ron A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
294 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 259 reviews with 5 stars · Clear filters
Excellent customer service and outstanding product. The custom, commercial grade glass wind guard has really dressed up and beautified an otherwise plebeian outdoor firepit.
By Ron A.
Flame On! New fire pit works great! Can't wait for our guest to begin utilizing the out door patio space more frequently now that our fire pit is back.
By RWB3
Expedient delivery and great customer service! Item arrived timely and intact.
By Janee S.
Excellent product. Well made with attention to detail.
By Geoffrey H.
GREAT PRODUCT, QUALITY, SUPPORT & DELIVERY
By WILL S.
Fast shipment. Good quality products
By James B.
Going into the process of designing and equipping a unique fire pit I only knew what I wanted. Mike at Flame Creations worked with me and helped me figure out what I needed. He is very knowledgeable and understood what I was trying to accomplish. The product shipped quickly. I would highly recommend Flame Creations for both quality of product and excellent customer service.
By Michael S.
Good quality Good packaging Delivered timely Fair price Will use again when I have a need
By Neil B.