Just what we needed
Live on a ridge and winds can be strong Came right away Easy to assemble Looks great and works the way we hoped
By Victoria D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
294 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 259 reviews with 5 stars · Clear filters
Live on a ridge and winds can be strong Came right away Easy to assemble Looks great and works the way we hoped
By Victoria D.
Hi, Just installed my new valve and fire ring. Works great! Turns out my real issue was water corroding the inside of a 90 degree fitting causing it to restrict gas flow. But...I'm excited that the fire ring has an elevated center to prevent water from seeping into the pipe feed. Absolutely pleased!
By Don
Everything fast and I damaged and it all looks grwat
By Nicholas P.
Excellent Quality and loved that it was made in the USA
By Loretta
I recently purchased a stainless steel fire pit cover that was bent during delivery. Mike at Flame Creation quickly corrected our issue. Great customer service. I would recommend Flame Creation!
By Melissa
High quality product with a perfect fit!
By Catherine K.
The service from Flame Creation was top of the line. Despite the hardships associated with COVID-19 they were responsive, friendly, and eager to help. They let me know when my product would ship, updated me when it did, and followed-up to make sure I was happy. Suffice to say I was, not just with their service, but with the quality of the product. I would use Flame Creation again in a heartbeat.
By Steve S.
Love the fire pit cover! Service and speed of delivery were incredible (as in great) given the craziness we are all living through today!
By Gordon E.