Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
294 reviews
Flame Creation, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 259 reviews with 5 stars · Clear filters
Our new fire bowl is up and running after some customization of a large concrete planter. Burner, flexible gas line and quick-connect fittings are top quality and assembled easily. The blue fire glass makes for a special appearance, with or without flame. Thanks to your customer service dept. for answers to technical questions before I purchased the components.
By Elliott
Well packaged and delivered. Solid piece fit nicely over pit opening. Mine is 30” x 30” and appears to be strong enough to cover the pit but not sag due to large unsupported span. Happy with my purchase.
By M F.
I recieved great customer service from Michael Erickson. He contacted me to inform me that items in my order were out of stock and offered a couple of solutions for substitutions. Really appreciate the personal touch and quick/easy communication. Would definitely recommend flame creation to a friend or come back for additional items. Thanks!
By Richard M.
Great customer service!! Fast shipping!!! And awesome product!! Thank you!
By George T.
Flame Guard was manufactured to specifications as ordered. Shipping packaging ensured glass arrived safely without damage. Product was shipped in very reasonable time from date of order, Guard looks great on my firepit. I would highly recommend this company for Flame Guards.
By Dennis S.
Great product, price, and people. Item arrived on time and was very well packaged to prevent any shipping damage. Customer service was rapidly responsive, knowledgable about the product, and helpful. Very pleased all around.
By GJ W.
Not only do I love the fire pit cover we purchased Flame Creations made it easy for me to return the unopened first order when I realized I needed one with height instead of a flat cover.
By Heather T.
Great quality fast delivery
By Laura A.
