Great
Great! Quality product, prompt delivery.
By Jane
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
294 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 259 reviews with 5 stars · Clear filters
Great! Quality product, prompt delivery.
By Jane
Excellent quality product. It is exactly what I needed for my fire pit.
By Frank G.
Excellent, borderline insane service. Custom fire pit cover ordered and received 9 days later. Exceptional packaging and quality.
By Steve
Great customer service! Michael answered all our questions promptly and made suggestions and recommendations to help us design our fire pit. The workmanship of the product is excellent as well. Our order was processed and shipped quickly. Thanks Michael and Flame Creation! Jim & Vicki
By Jim & V.
Got a custom size glass enclosure for my fire pit. Ordering was very easy. Took about 2 weeks to get. Unfortunately one of the corner brackets was bent and could not be used. Called the number on the wed site and Mike answered and quickly shipped a replacement. Instructions were okay and assembled was fairly simple. My enclosure is pretty big so I did need a second set of hands to assemble. I get the higher glass and it is perfect for deflecting the wind. I would say it is not cheap but the quality is excellent and as such worth the price.
By Sean M.
I love this company! They ship quick and i'm happy with the cost!
By Virgil A.
Exactly as described + Fast shipping = Happy Customer
By da_gl
Great product. Thanks
By Mark S.