Great king whb
Excellent service and the loan was a very inrest rate. Lars
By Lars
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
58 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When you choose First Federal Lakewood, you’re not choosing just another bank. You’re choosing to join the thousands of people just like you who believe in our community and are committed to helping it thrive.With us, your deposit dollars will be reinvested close to home. So just by banking with us, you’re helping to foster economic growth in the neighborhoods where we all live and work.We are deeply rooted in the communities we serve. That means that we make decisions that benefit you, the overall local economy, and our employees — NOT shareholders. We give 5% of our net profits back to the community every year, and our employees donate an incredible amount of their time in support of various local events, organizations, and community service efforts.If all this sounds a little unusual for a bank, it’s because we’re not just another bank. We’ve proudly been a part of the communities we serve for over 85 years, and we are committed to meeting your needs both today and well into the future.- Brent R. BartlettMortgage Loan Originator 2020 & 2021 President’s Club Award Winner NMLS# 913802
First Federal Lakewood - Brent Bartlett - NMLS# 913802 (ffl.net) has 58 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
58 approved reviews, newest moderated first
Excellent service and the loan was a very inrest rate. Lars
By Lars
Made the loan process easy as a first time home buyer! Quick response to any questions!
By Brooke S.
Response from First Federal Lakewood - Brent Bartlett - NMLS# 913802· Nov 12, 2025
Thank you!
Brent was attentive and super helpful throughout the entire home-buying process. Great communication and always quick to respond to our questions!
By Brett H.
Brent was thorough, prompt, and all around great throughout the entire process of setting up our mortgage as first time homebuyers. He made the process easy and stress free. Highly recommend!
By Kelsey T.
Brent was awesome to work with! He was extremely helpful, knowledgeable, and patient through the entire process. He was quick to respond when we had questions or concerns, and kept us on track for our our specific timeline, which really helped manage the stress of home buying! Thank you Brent!
By Steve & L.
Response from First Federal Lakewood - Brent Bartlett - NMLS# 913802· Jul 11, 2025
Thank you so much!
Brent was absolutely great to work with for our loan! My wife and I are very grateful for his kindness and expertise.
By Jeremiah
Response from First Federal Lakewood - Brent Bartlett - NMLS# 913802· Jul 11, 2025
Thank you!
Brent helped every step of the way. He was kind, professional and answered all my questions. This was a great first experience with First Federal Lakewood and I look forward to continuing as a customer with them.
By Bailey B.
Response from First Federal Lakewood - Brent Bartlett - NMLS# 913802· Jul 11, 2025
Thank you!
Brent Bartlett stood out from other loan officers/banks by sharing additional information about the loan product. The process was extremely transparent. The personal approach and clear communication was greatly appreciated! As a first time buyer, and a resident physician, who was learning all this new information while at work, I really appreciated Brent's support.
By Marina L.
Response from First Federal Lakewood - Brent Bartlett - NMLS# 913802· Jul 11, 2025
Thank you!