Fast delivery as promised
Fast delivery as promised. Very satisfied.
By Anonymous
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Faucet Town USA is a premiere distributor of decorative lighting, bath, kitchen fixtures and plumbing products. We offer top quality brands like DreamLine, Dawn, Nuheat, Fanimation, Neptune, Pulse ShowerSpa, Vigo, Virtu USA and more at the best prices on the web.We specialize in providing personalized service for each of our clients needs. If you have a specific question about a particular product or application, we will be happy to help.
Faucet Town USA (faucettownusa.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
214 approved reviews, newest moderated first
Fast delivery as promised. Very satisfied.
By Anonymous
As advertised. Prompt delivery. High quality product.
By Jeff H.
I ordered the incorrect size of shower door. I was able to return, albeit with a restocking fee. They even helped with the shipping back.
By Terri E.
Perfect Service/Price/Quality/Shipping, best price in the country, free shipping that was sent the same day. Fast Arrival.
By George K.
Excellent service Elena needs a raise!
By Gerardo F.
Was assisted by Alayna (sp?) with purchase of shower base and doors. She couldn't have been more helpful. She took the time to ask questions and understand what we needed for our bathroom project. She was thorough in describing everything, down to the handles on the doors. Faucet Town USA is lucky to have her. We received our merchandise in less time than expected. It's perfect...thank you!
By Annette
Love my new Vigo Faucet! It looks amazing in my kitchen and really stands out. Faucet Town was so easy to order through AND I was so surprised even though it was back ordered it came within 3 days of purchase!!! Thank you Faucet Town!
By Janelle
After I placed my filter order for an existing vent, they emailed and called me to make sure I was ordering the right size for my unit. Turns out I hadn't and it saved me from receiving the wrong order. Really unexpected customer service!
By Anya