Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
241 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Custom Genie, we understand the power of well-executed merchandising campaigns. That's why we're thrilled to offer you our range of promotional pens designed to elevate your brand to new heights.
Fastpens (fastpens.com) has 241 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
241 approved reviews, newest moderated first
Shipping was super fast and the pens look great!
By customer
Response from Fastpens· Jun 4, 2025
Thank you for your kind words! We're so happy to hear the pens exceeded your expectations and that your order arrived quickly. We appreciate your support!
It was easy to find exactly what I was looking for. The order arrived quickly and the pens look fantastic!
By customer
Response from Fastpens· Jun 4, 2025
That’s what we love to hear! Easy shopping, fast delivery, and pens that wow; thank you for the great feedback!
Easy to use website for quick pens to use for advertising. Update: got the basic white & blue pens, write nicely just like bic pens. Thank you again.
By Akapaka
Response from Fastpens· Jun 4, 2025
So glad the site made things easy, and that the pens are already helping you promote your brand!
The pens are lovely and they write good too! The delivery took a little longer than expected, but overall very happy with them and will order again!
By EventsRemember
Response from Fastpens· Jun 4, 2025
Thank you for your support; we can’t wait to serve you again!
the words and logo are too small
By customersk
Response from Fastpens· Jun 4, 2025
We appreciate your honesty; it helps us improve! We're always happy to adjust sizing on future designs. Thanks for choosing us!
Exceptional product, fast service, all around great transaction.
By Law F.
Response from Fastpens· Apr 30, 2025
Thank you for the wonderful feedback!
Great value for spending
By customer
Response from Fastpens· Apr 29, 2025
Thank you for your feedback! We’re thrilled to hear you feel you got great value. We strive to provide high-quality products at a fair price, and we’re glad that it shows!
Quick shipping, ensured by correcting an issue that was on my design, that I got the product I was wanting. LOVE my pens!
By Rashele C.
Response from Fastpens· Apr 29, 2025
Thank you for the fantastic review! We're so glad our team could help ensure your design was just right and that you love your pens!
