My pens were just what I wanted!
My pens were just what I wanted!! Thanks again!
By iamongu
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
241 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Custom Genie, we understand the power of well-executed merchandising campaigns. That's why we're thrilled to offer you our range of promotional pens designed to elevate your brand to new heights.
Fastpens (fastpens.com) has 241 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
241 approved reviews, newest moderated first
My pens were just what I wanted!! Thanks again!
By iamongu
Got my ink pens within a week , did a wonderful job .
By Karen C.
Excellent. Will purchase agin , definitely would recommend .
By customer
Love the quality and the quick shipping! Definitely will be ordering again.
By Miyah M.
My only difficulty in summing up my experience with my Fastpens order is what to focus on first. The attractive design, the very reasonable price, the unbelievably prompt fulfillment of my order, the courteous and professional assistance from Customer Service in placing my order--all of these aspects of my experience exceeded my expectations. The pens are exactly what I ordered and I shall be pleased to share them with my classmates as mementos of our reunion.
By Mike S.
Ordering process was great, pricing was good, and production time was awesome. However, I ordered light/medium gray pens and they turned out to be more like medium brownish. The black print had very little contrast despite looking normal when I ordered them. I'll probably still order again, but I'll be more careful about coloration.
By bfp
Great quality pens. Quick turnaround.
By customer
Good quality and fast service.
By customer