Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,034 reviews with 5 stars · Clear filters
Great experience with this company! I had a issue with my prescription (from the eye doctor’s end) and they replaced my eyeglass prescription at a discount! Super great company and I get compliments all the time with my new glasses. You can’t go wrong for the price! A +
By K D.
I won't turn to any other company for my eyeglass needs. Always first-rate service!
By Jennifer K.
It worked fine for me. It was quick, they communicated by email, all worked fine, as expected. I replaced the lens on 2 pairs, and they came both as expected.
By RG
Top notch customer service. That's my first thought. I've been buying my glasses from them for a decade. Hard to put a value on timely, friendly customer service these days. They've got it.
By James A.
Have ordered several times. Always great.
By Leroy A.
I received my glasses without any damages so I was happy about that. Lenses were good. Definitely a good alternative to save money on new prescription lenses.
By Brandon
Excellent Service! Made new lenses, repaired & fitted to my Flexon rimless frames with awesome workmanship! Great price & consumer support. 5*!
By Thomas N.
Excellent prices and selection. Prompt delivery.
By John Joseph P.
