Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,034 reviews with 5 stars · Clear filters
My eye Dr. caused some unique problems that only came to light when my glasses/lenses were being created at Eyeglassdirect and Eyeglassdirect helped me way beyond what most others would do and quickly too. I will most definitely be coming back here on a regular basis for all of lenses/glasses in the future. Thank you very much Eyeglassdirect!!!
By Jeff R.
Love the convenience and ease of ordering. Prices are much better. Would recommend to anyone
By Linda P.
I’ve used this company a couple of times before and the quality of their products and services is still the best of the best! They make my prescription glasses and prescription sunglasses with total accuracy and always on time!
By Coconut
Good service, glasses are working correctly
By lesley
Great experience, fast service sent my frames and presentations had back in 2 weeks
By Skips Precision W.
I've ordered several pairs of glasses from tis vendor. Only once a problem, and that was because I ordered glasses too big for me. Progressives are perfect. I've gotten progressives at Costco before and they weren't correct, even with a staff person doing measurements. No such problems with eyeglassdirect. Easy to order, competitive pricing, arrives promptly.
By Vicki R.
Outstanding! I will use their services again for my next script.
By Charles D.
I going to order another pair. They are very good and exact!
By Dannice M.
