Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,034 reviews with 5 stars · Clear filters
I would go to a dr.'s office and spend a couple of hundred dollars more with the same results as I get with Eyeglassdirect.com. Good quality eyeglasses and a more reasonable price. quick service too.
By Debbie Ament de N.
Great service. Great prices.
By Richard H.
I try not to put good money after bad; if my frames are all that is wrong, I'd rather fix than throw away. For my personal satisfaction, it was more cost effective to repair and Eyeglass direct provided my desired request to fix instead of replace, thank you; Eyeglassdirect
By Gary T.
Timely and accurate. My prescription lenses were filled accurately. So far so good.
By ME F.
Fast service and great pricing
By Dennis P.
I am happy with my purchase from Eyeglassdirect. It was simple to put in my prescription information and order glasses online.
By Customer
I have used Eye Glass Direct 3 times over the past 3 years. Every times I have ordered glasses they have come to me exactly as I ordered them with no problems matching my prescription for astigmatism and no-line bifocals. I have recommended Eye Glass Direct to my friends and will continue to do so.
By CHERYL W.
Second time working with Eyeglassdirect. It has been a pleasure and my new glass are great.
By John R.
