Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,034 reviews with 5 stars · Clear filters
This is my 3rd order from Eyeglassdirect, I am fully satisfied with my glasses purchase! I will continue to by from Eyeglassdirect.
By AL E.
Response from Eyeglassdirect· Mar 29, 2022
Thank you for the great feedback and thank you again for your business. We hope you enjoy your purchase!
This company is a life saver! Eyeglasses from my optometrist can cost an arm and a leg. Eyeglassdirect has replaced lenses in my existing frames, built me new glasses on their frames, and I have always found them responsive, high quality, and affordable. For both my wife and I it's our go to eyeglass supplier. Thanks Eyeglassdirect!
By RAB
Response from Eyeglassdirect· Mar 29, 2022
We are thrilled you had a great experience shopping with us. We hope you enjoy your purchase!
I love yall keep doing ya thing ya heard
By customer
I couldn't afford the glasses I needed till I saw your prices.Igot what I needed and more.You saved me more than money.Eye glare and light sensetivity.May prosperity be your place.
By Robert S.
I found myself drawn to new frames that resembled the ones I already had. Being able to get new lenses in my old frames was the perfect solution. My glasses came back looking brand new. Thank you for your prompt, skilled service.
By Satisfied C.
Great service, great price, quality product
By customer
Always been right on with perscription. Sizing is always what I had requested. I have told friends that I will always buy from you guys and have recomended EyeGlassDirect many times.
By Tom G.
Professional and promp service. 3rd time using this company
By Tennessee Customer , B H.
