Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,034 reviews with 5 stars · Clear filters
EGD has won my business thanks to their consistent quality and speed. They once went the extra mile to get my wife’s prescription sunglasses done in time for a trip. Also, they are good at getting lenses into frames that others won’t try (e.g., Costco).
By Daniel
Excellent product and services
By Valued C.
Eyeglassdirect has been a great help to me. They keep my most recent prescription, and I can order all the glasses I want. Super efficient with order because they quickly understand what I want. This is important to me.
By Michele S.
Received a call regarding a better material to use for my lens, very helpful.
By Argo
Excellent service, good communication and fast shipping. I highly recommend.
By Mylla
Lenses are great, the metal frames are not as study as a few years ago
By customer-Rafi
Very responsive to customer needs--never fails at delivering quality service year after year.
By leonard franco, Jersey C.
perfect glasses lens replacement,I shipped my old glasses,they got them 2 days later,reshipped them back to me in less then 3 days,I had my new glasses in about a week,,USING THE US MAIL,,go figure!! ( I'LL BE BACK )
By JAMES
