Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,034 reviews with 5 stars · Clear filters
After searching for deals online, I called the shop direct and spoke to the owner who was very helpful in determining if the frames I have could get new lenses. Good news, they could. After mailing them via USPS the now upgraded glasses were delivered in an approximate 2.5 week turnaround. I am pleased with the work and love having replacement lenses in my old Arnette frames.
By Brian L. of Newnan, G.
Very good service
By customer
New glasses in my own frames. Welll done!
By customer
When I need new glasses, I want great prices, up to date selection, and quick delivery to my home here in Austin, TX. Will always use Eyeglassdirect because it's hassle-free!
By Mark M.
Excellent service, delighted you could repair my glasses at a reasonable price.
By customer
Great new experience having not to buy new frames. I used old outdated prescription glasses. Was worried about the glass fitting in my frames but everything was perfect. I will definitely buy again.
By algrouprc
The only online company that sells a decent pair of glasses with high quality magnetic clip-on subglasses.
By customer
I have been buying eyeglasses for many years from Eyeglassdirect. Any problems have been quickly resolved. Service is always friendly and courteous. Quality has been exceptional and pricing is unmatched. I’m always prepared to wait for my glasses and never felt a need to expedite service. Highly recommended!
By Alan
