Quality and caring.
Quality and caring.
By Sam M.
Response from Eyeglassdirect· Nov 14, 2025
Sam, Thank you for the great review. Randy President
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,034 reviews with 5 stars · Clear filters
Quality and caring.
By Sam M.
Response from Eyeglassdirect· Nov 14, 2025
Sam, Thank you for the great review. Randy President
Love this company and prices but sent me scratched new lenses. Hope better next time. Update they contacted me and fixed the issue!
By Joseph D.
Response from Eyeglassdirect· Nov 10, 2025
Joseph, You lenses are warranted. Please contact customer service. 866 536 7790
I have bought several glasses and sunglasses from you. You provide quality products in a reasonable time and at a lesser cost than local retailers.
By James B.
Response from Eyeglassdirect· Nov 14, 2025
James, Thank you for the continued support. Randy President
Randy is so thorough and helpful. He wants to make sure that I get the right thing.
By Carol B.
Response from Eyeglassdirect· Nov 14, 2025
Carol, Thank you for the kind words. Randy President
Great jobs...returned fast!
By Jon G.
Response from Eyeglassdirect· Nov 14, 2025
John, We are glade you had a great experience. Thank you Randy President
Worked as planned
By Retired
Response from Eyeglassdirect· Nov 14, 2025
Glad it worked out. Randy President
This one of the best places for affordable and quick return! Very good work professional and quality
By oscar R.
Response from Eyeglassdirect· Nov 14, 2025
Oscar, Glad we could be of service. Randy President
I have used Eyeglasses Direct for years now, and couldn’t be more pleased with the quality of my lenses. They allow me to provide my own frames and I really appreciate that, since many frames give me a headache. I’m always happy with the accuracy and durability of my lenses. I tried another supplier once because they had the frames I prefer, but soon I had scratches just from wiping them with a paper towel. So glad I found Eyeglasses Direct!
By DNWord
Response from Eyeglassdirect· Nov 14, 2025
Thank you for the great review. Randy President