Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,034 reviews with 5 stars · Clear filters
I’ve been buying from them and they never disappoint. Quality over quantity is their biggest asset and for that reason alone They are my go to.
By Etch
Response from Eyeglassdirect· Jan 12, 2026
Thank you for the great review. Randy President
Fast service and accurate lenses. A friend gave me some of her old frames and I had Eyeglassdirect replace the lenses with my prescription. Great service and a good price. Thank you!
By Corinne T.
Response from Eyeglassdirect· Jan 8, 2026
Hi, Glad we could be of service. Thank you Randy President
I was able to save my old frames. The quality and workmanship of the new lenses was excellent, and the new frames for a second pair were of better quality than the old ones. The price was competitive.
By Alan F.
Response from Eyeglassdirect· Jan 8, 2026
Alan, We are glad were were able to use your existing frame. Randy President
Except service
By Marc D.
Response from Eyeglassdirect· Jan 8, 2026
Marc, Thank you for the great review. . Randy President
Great lenses, fast, easy and at a great price. What more can I say? This is the 4th time I’ve used Eyeglassdirect and every time I have gotten a great set of lenses at an awesome price. And if you have any questions just give them a call, they will help you find what is right for you.
By Stephen
Response from Eyeglassdirect· Jan 8, 2026
Stephen, Thank you for your continued support. Randy President
We found exactly what we were looking for and were able to customize our order.
By Rodney
Response from Eyeglassdirect· Dec 30, 2025
Rodney, Thank you for the great review. Randy President
Excellent craftsmanship, and top quality
By Steven M.
Response from Eyeglassdirect· Dec 30, 2025
Steve, Than you for your continued support. Randy president
The best! Enough said.
By ktw
Response from Eyeglassdirect· Dec 23, 2025
Thank you for the great review. Randy President
