Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,034 reviews with 5 stars · Clear filters
I was amazed at the ease of ordering and the accuracy of the glasses. I used my old frames and was a little concerned with how they would turn out. I will use Eyeglassdirect for my future eye glass needs.
By Shay C.
quick and efficient turnaround and great lenses. will absolutely use again and will absolutely recommend, in fact i already have sent two friends to eyeglass direct. thanks!
By erika
I would recommend this company to everyone, the process was very easy, fast and accurate. I will using Eyeglassdirect for all my eye wear needs.
By Rebecca L.
They sell quality glasses at a great price
By scott W.
I had a good experience with Eyeglassdirect.The ordering process was easy with the simple step by step instructions.When my glasses arrived I was thrilled but they didn't sit straight.I called Eyeglassdirect and was told to send them back.They called and told me I needed a different frame. My new frame is perfect.I am planning on ordering a pair of sunglasses. Great customer service.
By Kathryn S.
Very helpful staff. I will buy from them again. Highly recommend.
By Kevin V.
I'm very satisfied with the process of ordering, submitting and finally, receiving back the frame with the new lenses. The cost was competitive and the company did a good job of keeping me informed, thru email, status of my order. I will use this company again.
By Romeo T.
Great service great company
By Jim C.
