Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
832 reviews
Extra CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Today, over 100 million Americans don't want or can't get a credit card... and we understand why! Credit cards come with cons. Like overspending, high-interest rates, inaccessibility, and mountains of debt.But, a great credit score can change lives. Especially with important long-term goals, like securing a housing mortgage, or getting the best possible repayment plan on your big purchases. Despite this, there are very few credit-building alternatives. Enter Extra.Our mission is to create a safer, more accessible credit experience with the ease and predictability of a debit card. With Extra, you can relax as you work towards your long-term goals and avoid the pitfalls and traps of a credit card—no credit checks, no interest rates, and no hidden fees.
Extra Card (extra.app) has 832 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
832 approved reviews, newest moderated first
It’s not bad they need to up date there card to tap and pay
By Steven B.
Response from Extra Card· Dec 28, 2022
We hear that! You can add your Extra Card to Apple Pay or Google Pay for contactless payment for now—the team is looking into tap to pay options in the future. Thank you for your feedback!
I truly recommend this product to everyone! I love the fact that it allows me to keep track what my spending as well as build my credit. This is truly the best decision I’ve made for my financial health!
By Jacqueline
Response from Extra Card· Dec 28, 2022
This is why we're in this business—thank you so much for your feedback! We're so happy to hear the Extra Card and been a success in your life. 💌
I liked when the company had better selections on rewards from the points you receive for using the card. You used to be able to redeem points for gift cards that option was taken away. The new option choices are terrible and garbage items.
By Anonymous
Response from Extra Card· Dec 10, 2022
Since removing gift cards from the store, we’ve received substantial feedback from members on what a huge value add this was for them, and for that reason the team is looking into the reintroduction of gift cards—we're unable to give a timeline at the moment, but we'll let you know when we have them available again!
Great card, great service, best decision I made, Thank you for your service.
By Noel S.
Response from Extra Card· Dec 28, 2022
Thank you for your business! We appreciate the review. 😊
I've had my Extra Card since it first came out and I am so loving it and how fast my credit score has just been going up. I started with a low 500 scores to now high 600's scores. The customer service is great, communicative and on top of there jobs with helping with an issues associated with the extra card.
By C D.
Response from Extra Card· Dec 28, 2022
Thank you for this excellent feedback—we appreciate you!
Always fantastic and reliable service with the Agents at Extra Card. They are always friendly and willing to help in any way that they can.
By Jon
Response from Extra Card· Dec 28, 2022
We're so happy to hear your customer service experience has been excellent—thank you for your feedback!
Overall, the card service does exactly what is advertised and I have received a nice increase to my credit score. I would give 5 stars but since you have taken-away the gift cards from the rewards section I have been very disappointed. Kinda has that bait & switch feel to it! That was the main reason why I upgraded my membership to get points was in an effort to earn the gift cards. I finally earn enough points to get a few gift cards and "poof", they're gone without notice. The items that are available through the points exchange are, shall we say, less than desirable! Bring back the gift cards - as you had initially advertised!
By Luke D.
Response from Extra Card· Dec 7, 2022
The team is looking into the reintroduction of gift cards—your feedback is valuable, and we appreciate your insight!
Excellent customer service 24/7!
By James V.
Response from Extra Card· Dec 28, 2022
We're so happy to hear it—thank you for your feedback!
