Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
832 reviews
Extra CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Today, over 100 million Americans don't want or can't get a credit card... and we understand why! Credit cards come with cons. Like overspending, high-interest rates, inaccessibility, and mountains of debt.But, a great credit score can change lives. Especially with important long-term goals, like securing a housing mortgage, or getting the best possible repayment plan on your big purchases. Despite this, there are very few credit-building alternatives. Enter Extra.Our mission is to create a safer, more accessible credit experience with the ease and predictability of a debit card. With Extra, you can relax as you work towards your long-term goals and avoid the pitfalls and traps of a credit card—no credit checks, no interest rates, and no hidden fees.
Extra Card (extra.app) has 832 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
832 approved reviews, newest moderated first
Probably the best way to build up your credit hands down! .. and the customer service people are easy to reach and knowledgeable
By Jesus L.
Response from Extra Card· Dec 7, 2022
Appreciate your feedback, thank you.
Its wonderful how Extra has worked with me, and still continue on doing so. I don't know how I would be managing certain payments without Extra. But, as for their rewards programs, they need to lower points needed for rewards. That, or come out with newer plans for the next year. I be interested to know about that!
By James M.
Response from Extra Card· Dec 25, 2022
Great feedback, we'll take these points back to the team—thank you for your review!
Great service, fast customer service!!!
By Ramin B.
Response from Extra Card· Dec 28, 2022
Thank you for your feedback!
Lame.........................
By Carl
Response from Extra Card· Dec 10, 2022
Hey Carl, we welcome input from our members on what we could be doing better—if you’d like to share the details of your experience, you can email us at [email protected]
EXTRA HAS PLAYED AN INTEGRAL ROLL IN ME RAISING MY CREDIT SCORE BY THEIR REPORTING ,MONTHLY TO THE CREDIT BUREAUS
By Roger J.
Response from Extra Card· Dec 28, 2022
Thank you for your feedback!
Fantastic card, great company and efficient app. So happy I joined the Extra family!
By Orpheus
Response from Extra Card· Dec 28, 2022
We're so happy you did, too! Thank you for your feedback. 😊
I have had nothing but problems and should’ve never done this. Every time my card has been connected it disconnects and I’m constantly getting messages twice I have gone to support where they have fix the problem and right after that it doesn’t work again the problem is if I try and cancel this crappy account, they’re going to report to my credit that I closed the account? You open this account to help your credit and it ends up, screwing you in the end!
By Mark P.
Response from Extra Card· Dec 7, 2022
Hey Mark! We're sorry for the trouble you've had trying to link your bank. It sounds like you may be running into a Plaid connectivity issue—unfortunately, Plaid compatibility is outside of us. When bank linking issues are reported to our team, we open a support ticket with Plaid to repair the connection. If your bank continues to disconnect, the next best move may be to connect with another account. We have affiliate partnerships with several banks who have the strongest Plaid connections, and we would be happy to share that with you, if you would be interested in opening a new bank account. We can also pause your billing to give you some time to set this up and resume use of your Extra Card.
Too much mishandling of customer simple requests!
By ERIC R.
Response from Extra Card· Dec 10, 2022
Hey Eric, we looked over your account and can see your frustration regarding the dispute our team filed on your behalf against Priceline. Unfortunately in this case, the merchant challenged the chargeback on the grounds of their refund policy. If you wish to reassert your claim on the basis you did not receive the agreed upon service from them, you can reach out to the email our support team provided to you, and they will move that process along. We do suggest following up with the company directly to see if you can come to an understanding. We are incredibly sorry for your experience, and the frustration caused by this miscommunication.
