Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
106 reviews
exoticase.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exoticase - iPhone, Samsung, Google Cases & Accessories
exoticase.com (exoticase.com) has 106 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
106 approved reviews, newest moderated first
ITS A SCAM. I ordered a tempered glass iPhone case, but I got a thin poor poor-quality plastic. Upon fighting for a return, I was told that tempered glass is plastic! And that they think there is nothing wrong with their description on the website.
By Aleksandra S.
Response from exoticase.com· Aug 5, 2025
Hello Aleksandra, we had already refunded you earlier today. We apologize for any inconvenience.
Die Seite des Unternehmens vermittelt den Eindruck eines seriösen Shops. Die Handyhülle, die ich für 43,95€ erworben habe, ist bei AliExpress für aktuell 8,39€ erhältlich. Das die Lieferung aus China kommt, fiel mir erst durch die Versandbestätigung auf. Geliefert wurde dann ein Produkt von YMW, einer Marke von AliExpress. Die Hülle selbst und die Passform ist okay, fühlt sich aber etwas billig an. Der starke Gummigeruch wird wahrscheinlich noch verschwinden. Für 10€ wäre das in Ordnung, für über 40 allerdings nicht.
By Emil
Response from exoticase.com· Jul 25, 2025
Hello Emil, we are sorry to hear that you are not happy with the case. We do get some items shipped from China as it has become increasingly difficult to procure it into US due to tariffs. However, we mainly deal directly with the manufacturers and suppliers in order to keep the prices competitive and offer Free Shipping. Please note that we also have to pay for marketing (that is how you got to know about the product in the first place) and staff. You may reach out to our support if you have any questions or require further assistance. We once again apologize for your experience.
Horrible quality, not worth the money and not protective. Also took forever for the product to arrive. I absolutely DO NOT recommend their product
By Shariff B.
Response from exoticase.com· Jul 17, 2025
Hello Shariff, we are sorry you are not happy with the case. You may reach out to our support and we will assist you with your return. Thank you
Ordered a the magnetic ring case for the nothing phone 3a pro, which came late. Magnetic ring broke off of its flimsy hinge within 30 seconds of opening the package. The rest of it isn't much better either, just cheap plastic that I don't think would really protect it at all. BEWARE: CHEAP PRODUCT
By fin
Response from exoticase.com· Jun 4, 2025
Hi there, we are sorry about your experience. You may reach out to our support and they will help you out. We apologize for any inconvenience.
Don’t buy from this place. Purchased a device a device in the 28th of March and I was emailed to be notified my purchase was cancelled pending refund! Not great!!! Buyer beware!!!
By Iggy C.
Response from exoticase.com· Apr 9, 2025
Hello Iggy, we are sorry about that. We checked and for some reason the package was returned from the logistics warehouse. Your refund should be reflected in your original form of payment within 1–3 days. We apologize for the inconvenience.
Not good. Cheap re-seller. Case was flimsy and loose and not protective as advertised. Deffo a scam site.
By Claire B.
Response from exoticase.com· Mar 27, 2025
Hello Claire, we are sorry about your experience. You can contact our support and we will arrange for the return of your product.
Thanks guys for the reviews. I’m thankful that I had to come read the one star reviews. I’ll never buy from this company. No way!!
By PERIGNON L.
Response from exoticase.com· Mar 12, 2025
Hello there, how can we assist you? Can you please share your order ID and your concern? You can also reach out to our support. Thank you
Carefull!! Fraud!! Instead of sending me a leathercase for my phone they sent me a cheap plastic case. And now there is no address to sent it back. You ca n throw your money out of the window instead.
By F M.
Response from exoticase.com· Feb 26, 2025
Hello Freda, We are sorry about your experience. You may reach out to our support via email and we will help you out.
