Instructions for installing rear basket…
Instructions for installing rear basket were incomplete. Did not show how to attach to bike. I had to go on Youtube to find out how to install it.
By joseph M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Euybike enjoys the best price versus performance ratio, Euy E-Bikes are fully American and meet consumer requirements: dynamic, powerful horsepower, comfort, clever, cost-effective, and cool.
Euybike (euybike.com) has 177 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
177 approved reviews, newest moderated first
Instructions for installing rear basket were incomplete. Did not show how to attach to bike. I had to go on Youtube to find out how to install it.
By joseph M.
Great customer service and fast shipping
By Clay B.
Good electric bike, good assistance, when I put my headlight on the paint chipped on in front and when I got it the front breaks were so uneven.
By Brian S.
Quality of the product
By customer
The motor came quickly. No instructions. I didn’t have a problem, but some might. I fixed this for a friend, a little disappointed that such a nice bike had the wheel come off and broke the motor wire. I’ve since put in a torque bar. Should have come with one.
By Jim W.
I’m really satisfied with my experience with Euybike. Their customer service is very professional and quick to respond — they always try to solve any issue as soon as possible. The bike is powerful, comfortable, and easy to use. I truly recommend this brand for their quality and reliability.
By Oumarou S.
The batteries are good and solid. Approx charging. ( 3hrs ) Which works well to charge after work. The chargers are a little more expensive, but when you take in the fact of it being fan-cooled and one wire in, one wire out, no adapters to misplace or the addition of needing a 5.5×2.5MM barrel connector adapter (on top of the universal-type 5.5x 2.1MM...They look the same, but they're not... Soooo, yes, it's worth $100.00...simple and sweet.
By Uriah B.
I like the bike. However, you should tell your customers BEFORE THEY PURCHASE that the bike will arrive via FedEx and will require a signature. And saying that the bike is 90 or 95% assembled it just not true
By Donna