Ordered a bike about 8 months ago
Ordered a bike about 8 months ago. It never preformed like advertised. Says in the advertisement that it get 40-60 miles on pedal assist. On it lowest settings never got even 20 miles on a full charge. Then the battery went out. Says its fully charged . Then when the pedal assist kicks in the bike cuts off completely. I made a claim on the battery and for 3 weeks now I've been getting the run around. First they said they couldn't find my order in there system so I sent them the info. Then the asked for a video so I sent it. They said for almost 2 weeks that they can't see that I sent a video. So then they message me saying the video was blocked by Walmart. Now there trying to say that something got wet. Its never been wet. Never been in the rain and is stored in my living room. It has and had a bad cell from the beginning. Never buy from eoeotwo. I have 5 ebikes this is the only one that has had any problems with. I have one ebike that has 7000 miles on it and still works. Of course its a different brand. Do not buy from this company!
By Anthony W.


