Purchased early Sept
Purchased early Sept. 2026. Had bike just 2 days and got error code. Contacted support for Error 9 on Eoeotwo bike, Zoey, in customer service, responded overnight. After a few tries, they sent new controller, which was difficult to figure out until they told me they sent instructions to my email. Wish they would have made that clear in the beginning, my grandson would have been riding sooner. Problem fixed. Support responsive and professional. Bike so far, is working great.
By Alissa
Response from EOEOTWO· Oct 21, 2026
We are truly honored by your fantastic review. We are sorry for your unpleasant experience. Don’t feel frustrated if you run into any problems. Our professional after-sales team is ready to help with any product concerns, and it is Zoey’s great pleasure to assist you.👧 EOEOTWO is a professional seller of electric bikes and electric scooters. We always put product quality and users’ safety as our top priority. Our customer service team stands ready to provide professional support at any time. We will keep developing more amazing products. Thank you very much for choosing 🛴EOEOTWO🚲 among many brands! We look forward to accompanying you on your riding journeys for many years to come. Wish you smooth rides and countless wonderful adventures on roads and trails. Happy riding! 😃❤️