Hit and miss connections
Connection to servers for my iPad and iPhone continues to be hit and miss, causing me distress.
By Norm S.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
396 reviews
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Encrypt everything and stay safe online with the most trusted and secure VPN on the market.
Encrypt.me (encrypt.me) has 396 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
396 approved reviews, newest moderated first
Connection to servers for my iPad and iPhone continues to be hit and miss, causing me distress.
By Norm S.
I have already sent you a response explaining why I am not actively using it atm but wish to keep and am happy to pay for my subscription
By Jane
Great app, great service, great customer support. I’ve been a customer for six years (when it was still called “Cloak”). I’ve seen problems. They’ve been fixed. Super solid now, and has been for a long time!
By Wim L.
Solid VPN but sometimes a little slow.
By Swede
Might interfere with other apps (adblockers) and not connect. Sometimes misidentifies network and phone restart is needed to fix it. Won’t connect on some captive page Wi-Fi which is very annoying since most public Wi-Fi have captive pages. Full subscription is quite expensive among other von options.
By Nik P.
Good speed, reliable, would give 5 stars if there was a server availability dashboard indicating any potential problems or slow downs.
By customer
Effortless, worry-free coverage
By MAF
Use it since Cloak. Is getting better al the time. It’s now at the point where it’s just working without worries, all over the world!
By Peter