Encrypt.meReviews of encrypt.me

The service works ok. They bug me too often for reviews.

As one of the early VPNs to make mobile configuration simple, I loved using Encrypt.me (Cloak) while traveling, knowing my browsing was protected. Unfortunately, over the last couple of years, performance of the app on Mac & iOS degraded severely to the point where it would be unusable on my business trips, leaving me with no VPN. Ultimately I purchased a second VPN and after a while realized there was no need to keep Encrypt.Me

Sometimes VPN is not available. I need to be able to rely on it and this is not acceptable.

Love the concept. But I constantly have to reset the connection by turning my wi-fi off, waiting, and then turn it back on again. Tech support is of no help in solving the problem.

I often must quit Encryt to send emails on my iPad. Aggravating.

I have a terrible time getting your product to seamlessly start and connect me to the internet. Often it won't connect to a website at all and/or I don't have internet connectivity. If I go into settings and change the location of the server your product is using, it will sometimes work. What a pain. It used to work well. I keep wondering why I am paying for it.

I am having difficulties renewing my Apple certificate. No easy way to contact encrypt.me to ask how to resolve. Have to use the forum, which I am happy to do, and capable of doing, but there is simply an unanswered question exactly the same as mine. Not brilliant that encrypt.me cannot provide a better way to solve this problem, as the service is useless to me unless I can resolve this.

Ongoing problems with staying connected - I have had a lot of instances recently (and over time) of getting disconnected from online service while I'm using them because your service decided to break mid-stream. I look up and see the blue icon gone, then have to manually re-set the connection to a different location to get it to work again. This is exactly the kind of thing that should be happening automatically but it's been doing this now for years. Fix your software. Also, especially recently (the last few weeks) I've been getting error trying to send outgoing emails and the fix is always to turn off your security server. It seems my outgoing email servers think your IPs are being used to send spam and are blocking them. The Atlanta server is bounced regularly, and a few others, so I wind up having to turn you off or hunt for a server that is letting email though. This is particularly unconscionable and has me actively researching an alternative to your service.