Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Priscilla did an amazing job setting me and my dog up! She was very sweet and informative.
By Natalie
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Natalie! We’re thrilled Priscilla made the process sweet, simple, and informative for you.
This was an amazingly easy process. I was setting up making my 2 pets kova and lily emotional support animals and I got it all done in a matter of less than 20 minutes thanks to the amazing operator I spoke to. Her name was dori. She was extremely polite quick and still thorough with her explanations on everything and even help me understanding my state specific laws regarding ESA's. For anybody considering a platform to use to get your animals registered as ESA's this is the one to choose. Its easy quick and as someone who suffers from phone anxiety it wasn't stressful at all
By Nathan T.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Nathan! We’re so glad Dori made the experience quick, easy, and stress-free—especially given your phone anxiety. We’re grateful you shared your story and chose us for your ESA support.
Dori was great! Made the process super easy and fast! Thank you!
By Sofia P.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Sofia! We’re happy to hear Dori made everything easy and fast for you.
Dory was fantastic!!
By mike J.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Mike! We’re thrilled you had a fantastic experience with Dory.
Dori was great, friendly and helpful throughout the entire phone call we had.
By Matt W.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Matt! We’re glad Dori was friendly and helpful throughout your call.
Melie was great from start to finish. Helped with any questions, definitely enjoyed the conversation. If I could give more than 5 star's I would. I appreciate the help.
By Ambozo
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you so much! We’re thrilled Melie provided such great support from start to finish. We appreciate your kind words and 5-star enthusiasm!
Shayna was very kind and helpful, explained everything great.
By Danielle M.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you so much! We’re thrilled Melie provided such great support from start to finish. We appreciate your kind words and 5-star enthusiasm!
Melly was super helpful and patient. Had some issues with documentation going through and she was easy to work with.
By Bobby Joe B.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Bobby! We’re glad Melly was helpful and patient while sorting out your documentation issues.
