Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Shana was amazing! she made me feel comfortable & answered all the questions i had!
By Ivorie L.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Ivorie! We’re thrilled Shana helped you feel comfortable and answered all your questions. We appreciate your feedback!
The representative was very knowledgeable and informative. She was very patient and interactive. She was also very reassuring.
By Esther M.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Esther! We’re so glad your representative was able to reassure you and guide you with patience and clarity.
priscilla walked me through every step and made the process a breeze, i couldnt be happier, thank you so much
By frank
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Frank! We’re happy to hear Priscilla made the process easy and stress-free for you.
shanna was wonderful to work with. She answered all of my questions. She is clearly an asset to your company.
By Anthony H.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Anthony! We’re thrilled Shanna was able to answer your questions and provide a great experience. We appreciate your kind words!
Melie was very kind and very helpful
By Cynthia J.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Cynthia! We’re so glad Melie was kind and helpful during your experience.
they were so friendly and helped me go through the process easily!! so kind!!
By Wendy A.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Wendy! We’re happy to hear the team was friendly and made the process easy for you.
She was a good help
By Live W.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you! We’re glad you received helpful support.
Mellie was fantastic and a great help she deserves a raise if ya ask me haha
By Kevin P.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Kevin! We’re thrilled to hear Melie was fantastic—your kind words will definitely make her smile!
