Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Priscilla was sooo helpful! She responded immediately and was attentive and answered our questions. Thanks again!
By Kade
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Kade! We’re thrilled to hear Priscilla was attentive and responsive throughout the process. We appreciate you taking the time to share your experience!
Shana was great to work with, making helpful suggestions but not pushing too hard about anything I wasn’t interested in. She helped streamline the whole process and get it done in minutes.
By Mikal G.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Mikal! It’s wonderful to hear Shana made the process smooth and pressure-free. We’re glad everything was wrapped up so quickly and easily for you!
Priscila was great, super nice and informative!
By Angie ✨.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Angie! We’re so glad you had a great experience with Priscila. If you have any follow-up questions, we’re always just a message away!
Shana was my customer service agent and she was phenomenal! Helped me with all my questions. I was able to get an appointment and approved in the same day!! I will be recommending y’all for the future:)
By Vanessa G.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Vanessa! We’re thrilled Shana could help you get everything scheduled and approved the same day. We truly appreciate your recommendation!
Shana was absolutely amazing and helpful in registering my emotional support animal I will highly recommend to everyone
By Rebecca
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Rebecca! We’re so glad Shana provided amazing support in registering your emotional support animal. Your recommendation means a lot to us!
Melie, was very helpful going through the process and it made it a very smooth process. Thank you
By Paul
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Paul! We’re happy to hear Melie made everything smooth and straightforward for you. Please reach out anytime you need further help!
Priscilla was very welcoming and patient. She did great at informing me of everything I needed to know and how to take the next steps to get my dogs ESA registered. She set me up with a consultation where I spoke to Amy, who was also very sweet. I got my letter to send to college housing about 30 minutes later. I’m extremely satisfied and can’t wait to get my ESA id cards for my pups.
By Jade H.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you so much, Jade! We’re glad Priscilla and Amy took great care of you throughout the process. It’s wonderful to hear everything was fast and helpful — and we can’t wait for you to receive your ESA ID cards!
Priscilla was amazing! She was able to set me up quickly with ESA and scheduled my consultation and made me safe during the process. Truly appreciate your help!
By Tanner T.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Tanner! We’re so happy Priscilla provided a safe, quick, and supportive experience. We truly appreciate your kind words!
