Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
PRISCILLA Was amazing help and was able to get my pets to stay w me! I feel secured again!
By Javier S.
Response from Emotionalsupportanimal· Mar 11, 2026
Thank you for sharing your experience, Javier! We're so happy to hear that Priscilla was such an amazing help and that she was able to assist you in keeping your pets with you. We're glad you're feeling secure again—that's exactly what we strive for. Best regards, EmotionalSupportAnimal.com Team 🐾
Great service and experience very nice and professional. Thanks Brittany hanes.
By Kavin H.
Response from Emotionalsupportanimal· Mar 11, 2026
Thank you for the kind words! We're so glad to hear you had a great experience. I'll be sure to pass along your feedback to Brittany Hanes—she’ll really appreciate it. Thanks again for choosing us! 😊
I spoke with Priscilla, and she was wonderful! I got a clear description of what is included and what benefits they serve. As well as being able to understand and relate all the while being super professional. Definitely an amazing person.
By Luci O.
Response from Emotionalsupportanimal· Mar 10, 2026
Hi Luci, Thank you so much for your kind words! We’re thrilled to hear that Priscilla provided such a clear explanation and made the experience both helpful and professional for you. It’s wonderful to know she was able to connect with you and make the process easy to understand. We truly appreciate you taking the time to share your experience and will be sure to pass along your compliments to Priscilla! Warmly, The EmotionalSupportAnimal.com Team
Brittany was amazing to work with. She was able to answer any questions I had.
By Shay H.
Response from Emotionalsupportanimal· Mar 8, 2026
Thank you for the kind review! We're so glad to hear Brittany was amazing to work with and that she was able to answer all of your questions. We truly appreciate you sharing your experience! 😊🐾
Brittany was amazing!!!
By Javonte R.
Response from Emotionalsupportanimal· Mar 8, 2026
Thank you for the great feedback! We're so happy to hear Brittany was amazing. We truly appreciate you taking the time to share your experience! 😊🐾
Brittany made it feel more comfortable to talk about my situation. Also gave very helpful information.
By J K.
Response from Emotionalsupportanimal· Mar 8, 2026
Thank you for your kind words! We’re so glad to hear that Brittany was able to make you feel comfortable discussing your situation and provide helpful information. We truly appreciate you taking the time to share your experience! 😊
Brittany Hanes was able to walk me through the steps of getting my pet registered as a ESA animal! Thanks for being so knowledgeable and kind.
By Nichole A.
Response from Emotionalsupportanimal· Mar 7, 2026
Thank you so much for your kind review! We're happy to hear that Brittany Hanes was able to guide you through the steps of getting your pet registered as an ESA. Your feedback means a lot to our team. If you ever need anything in the future, we're always here to help. Thanks again for sharing your experience with EmotionalSupportAnimal.com!
Brittany Haynes Was awesome timely sweet kind we need agents like her she personable I work in management She need a raise!
By Dom K.
Response from Emotionalsupportanimal· Mar 6, 2026
Thank you for the kind words! We're so glad to hear Brittany Haynes provided such a great experience. We'll be sure to pass along the recognition—she’ll appreciate it! 😊
