Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
The phone call went very well. I eagerly await the response from the counselor who was provided.
By Karen S.
Response from Emotionalsupportanimal· Apr 20, 2026
Thank you so much for the kind feedback! I’m really glad to hear the phone call went well. Please don’t hesitate to reach out if you have any questions in the meantime.
Brittany helped me through the process she was kind and the sweetest person she helped me understand more on the topic of a ESA and rights! She was definitely a big help and so understanding!
By Charity
Response from Emotionalsupportanimal· Apr 20, 2026
Thank you for taking the time to share your experience. We’re so glad to hear that Brittany was able to guide you through the process with kindness and clarity. It’s wonderful to know she helped you better understand emotional support animals and your rights while making you feel supported along the way. We’ll be sure to pass along your kind words to her, she’ll truly appreciate it. Thank you again for your trust in EmotionalSupportAnimal.com!
Britney helped alot and was very sweet and kind! She is very patient and calm and I was able to have a great experience with her!
By Taylor K.
Response from Emotionalsupportanimal· Apr 19, 2026
Thank you so much for your kind words! We’re thrilled to hear that Britney made your experience such a positive one. Her patience, kindness, and calm approach truly make a difference, and we’ll be sure to pass along your feedback to her. We appreciate you taking the time to share your experience!
I would like to think Priscilla for her hard work and determination. She took her own personal time to resist me, even after and before the chat to make sure that everything was completed and she expedited everything as quickly as possible her prices are fair and I believe she’s a number 15 consult for dogs and pet owners when it comes to emotional support And thank you so much for your hard work. Have a blessed year and I suggest if you need this paperwork for your personal needs. Check her out. She’s one of the best. !!
By Sandra Gordon J.
Response from Emotionalsupportanimal· Apr 19, 2026
Thank you so much for your thoughtful and kind words! We’re truly grateful for your feedback. Priscilla will be so happy to hear how much you appreciated her dedication and extra effort to make sure everything was handled quickly and smoothly. It means a lot to us that you found the process fair, supportive, and stress-free. We’ll be sure to pass along your kind wishes to her. Thank you again for your recommendation—we’re always here if you need anything in the future!
Expedited and streamlined experience. Percilla was awesome
By WkdyWesRex
Response from Emotionalsupportanimal· Apr 18, 2026
Thank you for your kind words! We’re so glad to hear you had an expedited and streamlined experience. Pricilla will be thrilled to know she made such a positive impact—she’s truly a valued part of our team. We appreciate you choosing us!
Brittany was super sweet and had a kind voice that made everything really easy
By Adam
Response from Emotionalsupportanimal· Apr 18, 2026
Hi there, Thank you so much for your kind words! We’re so glad to hear that Brittany’s sweet and kind approach made your experience easy and comfortable. We truly appreciate you sharing your experience, and we’re here if you ever need anything in the future. Wishing you all the best! Warm regards
Brittany was soooo kind and helpful. She made the conversation fun but also super informative. She spoke clearly and kindly and helped me with everything I needed.
By Ashley N.
Response from Emotionalsupportanimal· Apr 17, 2026
Thank you so much for your amazing feedback! We’re so happy to read that Brittany made your experience both fun and informative. Her kindness and ability to clearly guide our customers are exactly what we strive for at EmotionalSupportAnimal.com. And we look forward to helping you in the future as well.
Awesome service and affordable melee was amazing
By Felicia B.
Response from Emotionalsupportanimal· Apr 16, 2026
Thank you so much, Felicia! We truly appreciate your kind words. We’re so glad you had an awesome experience and found our service affordable—Melie will be thrilled to hear your feedback! Warm regards, EmotionalSupportAnimal.com
