Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Brittany was great. Very informative. She answered all of my questions and made the process easy. Thanks Brittany!
By Don
Response from Emotionalsupportanimal· Apr 28, 2026
Hi Don, Thank you for your kind words! We’re so glad Brittany made the process easy and answered all your questions. We’ll be sure to share this with her. Warmly, The EmotionalSupportAnimal.com Team 🐾
Brittany Hanes was amazing and so professional 10/10 service
By Apollus L.
Response from Emotionalsupportanimal· Apr 28, 2026
Thank you so much for your kind words! We’re thrilled to hear Brittany provided such amazing and professional service. We’ll be sure to pass along your 10/10 feedback—she’ll really appreciate it!
Brittnay Hanes was absolutely incredible to speak to. She eased my mind and heart to getting my cat to me to live. I miss my cat more than imaginable and now he can be back with me. Thank you Brittnay Hanes for helping me. Your a saint. God bless
By Ryan M.
Response from Emotionalsupportanimal· Apr 28, 2026
Hi Ryan, Thank you so much for sharing this heartfelt message. We’re truly glad Brittney was able to bring you comfort and help reunite you with your cat—that means everything. We’ll be sure to pass along your kind words to her. Warmly, The EmotionalSupportAnimal.com Team 🐾
She answered all of my questions and was very kind!
By Hailey G.
Response from Emotionalsupportanimal· Apr 28, 2026
Hi Hailey, Thank you so much for your kind words! We’re so glad to hear all your questions were answered and that you had a kind, supportive experience. Warmly, The EmotionalSupportAnimal.com Team 🐾
Brittany was so kind and helpful. She explained everything very well and made sure I didn’t have any questions. She was also very patient with my issues with technology. (Haha)
By Laura
Response from Emotionalsupportanimal· Apr 26, 2026
Thank you so much for sharing this! We’re thrilled to hear Brittany made your experience a positive one—she truly cares about making sure everything is clear and stress-free. We’ll be sure to pass along your kind words to her. And no worries at all about the tech issues—we’re always happy to help every step of the way 😊
Priscilla was nice
By Melina
Response from Emotionalsupportanimal· Apr 26, 2026
Thank you for your feedback! We’re so glad to hear that Priscilla was nice and provided you with a positive experience. We’ll be sure to share your kind words with her—it will mean a lot. If you ever need anything else, we’re here to help!
Priscilla was great!!
By Tori M.
Response from Emotionalsupportanimal· Apr 26, 2026
Thank you so much! We’re thrilled to hear that Priscilla was great!! We’ll be sure to pass along your kind words to her—she’ll really appreciate it. If you ever need anything else, we’re always here to help!
Priscilla, was amazing! She made me feel safe and comfortable talking about my needs and concerns! Very respectful and easy going, felt like I was talking to someone I knew!
By Joscelyn W.
Response from Emotionalsupportanimal· Apr 26, 2026
Thank you so much for sharing this! We’re so happy to hear that Priscilla made you feel safe and comfortable—that’s exactly the kind of experience we strive to provide. We’ll be sure to pass along your kind words to her, as it will truly mean a lot. We’re glad she could support you in such a positive and respectful way. If you ever need anything, we’re always here for you!
