Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
832 reviews
El Monte RVSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel.From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road.At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure.We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
El Monte RV (elmonterv.com) has 832 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
832 approved reviews, newest moderated first
em primeiro lugar o excelente atendimento com o FADY GUTIERREZ, que não poupou esforços para se comunicar conosco. O veículo excelente e atendeu todas nossas expectativas. Iremos locar de novo, com certeza.
By Afonso A.
Response from El Monte RV· Jan 6, 2026
Agradecemos seus comentários, que são sinceramente apreciados. Foi um prazer tê-los como nossos hóspedes.
After several RV rentals with El Monte RV, in different states mind you, I am impressed with the service, response time and even the reservation process. The staff is always professional and I feel the same quality has applied from the first rental up until the last one. Hands down my first choice.
By Artis
Response from El Monte RV· Dec 10, 2025
We appreciate you sharing your consistent experiences across different locations. We're happy to hear that our service and professionalism have made you feel valued since your first rental. Thank you for making us your first choice.
Le camping car est très confortable et aucun soucis moteur. Le seul hic est que les batteries ce chargeaient très mal (pas de chauffage et lumière) et aussi le slide qui n'a pas fonctionné à partir du 2eme jours, par hasard il est repartit et ensuite re-problème, on a donc arrêté de l'utiliser durant les 3 semaines de location. Aucun dédommagement nous a été accordé !
By Jean-fabrice
Response from El Monte RV· Jan 6, 2026
Bonjour Jean-Fabrice, Merci beaucoup pour cet avis ! Nous apprécions votre confiance et prenons vos commentaires très au sérieux. Nous allons les partager avec toute l'équipe, qui sera ravie de prendre connaissance de votre expérience. Nous examinons attentivement chaque avis, et nous vous remercions sincèrement d'avoir pris le temps de nous faire part de vos impressions.
The amenities they provided of the outside fridge, sink, tv and stove. Beds were comfortable, slide out was great for more space. The video provided great insight of the RV amenities. Great customer service.
By Guadalupe
Response from El Monte RV· Dec 10, 2025
We're happy to hear that you found the RV amenities helpful and the beds comfortable. It's great to know the video offered valuable insight. Thank you for your positive feedback and for recognizing our customer service!
Very good service and helpful
By Eduardo
Response from El Monte RV· Dec 10, 2025
We appreciate your positive feedback and are happy to hear that you found our service helpful. Thank you!
Outside of waiting 2hours to pick up RV, it was a great experience overall. Clean unit and easy to learn all the functions. Very comfortable to sleep in everything worked well.
By Carlos
Response from El Monte RV· Dec 10, 2025
We appreciate your feedback and are glad you found the RV clean, comfortable, and easy to use. We regret the long wait during pickup and will review our procedures to improve the experience.
The communication and fast check in with the RV
By Eric
Response from El Monte RV· Dec 10, 2025
We're glad you found our communication helpful and check-in fast. Thank you for your positive feedback; it means a lot to us.
My family‘s entire experience with El Monte RV in Santa Fe Springs was beyond what we expected. The service from their reservation department to the drop off, exceeded our expectations. The 32 foot Ford Pursuit Coach RV that we rented was a 2024 model super clean and in excellent condition. We had bad experiences at other venues, where would you reserved Was not what they advertised. I recommend this place to anybody even for their first time RV rentals. Thank you, El Monte RV. We had a great vacation!
By Frank V.
Response from El Monte RV· Dec 10, 2025
We're happy to hear that your family's experience with us surpassed your expectations. It's great to know the RV was clean and in excellent condition. We appreciate your recommendation and are glad you had a great vacation!
