Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
467 reviews
ElegattoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elegatto is a men's accessory brand based in Los Angeles. Founded in 2017 by California entrepreneurs and designers with a mutual love for uniquely designed and well-made jewelry. We have a mission to provide premium quality accessories at affordable prices and allow each man to find a jewelry piece for any occasion and style. We believe that everything you touch and everything that touches you have texture. Touch is arguably our most enjoyable sense at — Elegatto, we craft jewelry with that sensation in mind. After all, what will life be without the sense of touch
Elegatto (elegatto.com) has 467 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
467 approved reviews, newest moderated first
The bracelet was exactly as described & is great quality!! Will be buying more from them!!
By Kerry
Response from Elegatto· Oct 7, 2025
Thank you so much, Kerry! We're glad you’re happy with the bracelet and that it lived up to expectations. Looking forward to your next purchase — we appreciate your support!
Late shipping
By Niusha M.
Response from Elegatto· Oct 7, 2025
Thank you for your feedback, Niusha. We want to clarify that your order was shipped out on time. The delivery timeframe can vary depending on the shipping method selected during checkout. Since USPS Ground was chosen, delivery typically takes approximately 2-5 business days after shipment. If you have any questions about the shipping options or timing, please don’t hesitate to reach out — we’re happy to assist!
The sizing is not correct. Some bracelets are sized perfect & others - while ordered under the same size - yet are very loose - large - The building quality could be better
By Hassan H.
Response from Elegatto· Oct 7, 2025
Thank you for your feedback, Hassan. Our items are handmade, which means each bracelet may have slight variations, including different closures, that can affect the fit. We always recommend considering that handmade pieces might have some natural differences. We appreciate your comments about the sizing and quality, and we’re always working to improve. If you'd like, you can begin your exchange process through our return center. Please don’t hesitate to reach out if you need any assistance or further guidance!
Product is in USPS at the post office 1 mile away since 9/27 and still has not arrived. It was delayed and now there is no status.
By Heather G.
Response from Elegatto· Oct 7, 2025
Thank you for bringing this to our attention, David. We understand how frustrating the delay must be. Please note that, unfortunately, we have no control over how USPS handles its deliveries. In the meantime, we’ve gone ahead and sent a replacement for your order to ensure you receive it as soon as possible. Let us know if you need any further assistance.
Beautiful design and look, but not very functional to put on and take off
By Quinn B.
Response from Elegatto· Oct 7, 2025
Thank you for your feedback, Quinn! We’re glad you love the design and look of the piece. We understand that functionality is important, and we appreciate you sharing your honest thoughts. If you have any specific concerns or suggestions, we’re here to help!
Despite being out of warranty the issue with my bracelet was dealt with by Chloe, promptly, pleasantly and with an outcome that exceeded my expectations. Super company to deal with.
By nigew
Response from Elegatto· Oct 7, 2025
Thank you so much for the kind review, Nigew! We're glad Chloe could help and that you’re happy with the outcome. We really appreciate your support and look forward to assisting you again. Have a great day!
Stellar customer service. The bracelets were a birthday present! Absolutely love them. Now I need to purchase some for myself .
By Jerry T.
Response from Elegatto· Sep 10, 2025
Thanks so much, Jerry! We're glad you love the bracelets and that we could help make this birthday special. Hope you find some for yourself too! Let us know if you need any recommendations!
No comments. All good!
By Michael P.
Response from Elegatto· Sep 10, 2025
Thank you for your feedback, Michael! We're glad to hear everything is good. If you ever need assistance or have any questions, we're here to help. Have a great day!
