Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
147 reviews
EFE GlassesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EFE strives to provide the most affordable glasses & the best quality lenses along with professional customer service, providing the best value prescription glasses, sunglasses and reading glasses.With sophisticated manufacturing processes, our custom-made products can give you different lifestyles and lighten everyday life.EFE has its own assembly line to use state-of-the-art optical materials and the most up-to-date manufacturing processes. Our glasses are custom-made and come directly to your hand from our factory. We can overcome many capital constraints that a typical retail establishment cannot save, there are no indirect costs of middlemen or retailers, so shopping on our site is much cheaper than on typical retail stores.
EFE Glasses (efeglasses.com) has 147 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
147 approved reviews, newest moderated first
They did a great job I'm very satisfied and pleased with my eyeglasses they came right on time I really love my eyeglasses thanks 🙏
By Terry B.
Response from EFE Glasses· Oct 11, 2023
Thank you very much! Your feedback means the world to us.
Low quality product with bad costumer services not willing to help with anything once they sold you their glasses.
By Samson M.
Response from EFE Glasses· Oct 2, 2023
I apologize that the glasses you received did not meet your expectations. While you mentioned that you didn't like the glasses, it's important for us to understand if there are any quality issues or other concerns that we can assist with. We value your satisfaction and want to ensure that we address your needs accordingly. However, we note that we have not yet received any information about any problems or issues with the glasses from you. So, we kindly request you to share more details with us about what specifically went wrong with the glasses. This information would help us to identify and address the issue in an efficient manner. We want to make sure that you are completely satisfied with your purchase, and we are committed to resolving any issues you may have. Please let us know your concerns, and we will do our best to make things right. Thank you for your understanding, and we look forward to hearing back from you soon.
The pair of glasses I bought from the local ophthalmology center today is broken, so I took off this pair of glasses. EFE not only exceeded my expectations for their customer service, but they now consider me an eternal customer. I like my glasses and plan to buy more. My glasses arrived 10 days after purchase. This is approximately the same time it takes to receive them at my local ophthalmology center, but I have more options here and the price is moderate.
By Kimberli A.
