Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
701 reviews
EditorialistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
701 approved reviews, newest moderated first
Arrived damaged
By Lila S.
Response from Editorialist· Nov 3, 2025
Hi Lila, we’re sorry to hear your item arrived damaged and understand how disappointing that must’ve been. Our team has since shared your return label and assisted with next steps. We appreciate your patience and the chance to resolve this for you. – Team Editorialist
The company texted me to make sure I knew this was non refundable. Great attention to details . More companies should care this much. Fast shipper too.
By Michael R., I.
Response from Editorialist· Nov 3, 2025
Hi Michael, thank you for your thoughtful review. We're glad our team’s communication and attention to detail stood out, and pleased that your order arrived quickly. – Team Editorialist
Must be seconds because the logo was stitched crooked. I emailed customer service and did not hear back. Useless and waste of money as it was supposed to be a gift for my son but I can’t give with a crooked logo.
By Sara L.
Response from Editorialist· Nov 3, 2025
Hi Sara, thank you for bringing this to our attention. We’re sorry to hear about your experience and completely understand your concern. Our team has already reached out via email to assist with your return and resolution. We appreciate your patience and the opportunity to make things right. – Team Editorialist
My order was perfect, arrived quickly. Love my shoes so much!
By Jemila
Response from Editorialist· Oct 31, 2025
Hi Jemila, thank you for your wonderful feedback. We're delighted your order arrived swiftly and that you love your shoes — it’s always a pleasure to exceed expectations. – Team Editorialist
This is the only site I was able to still find this exact hat I wanted! Arrived quickly and looks great! Thanks!
By wendy
Response from Editorialist· Oct 31, 2025
Hi Wendy, thank you for sharing your experience. We're so pleased you found exactly what you were looking for and that it arrived quickly — enjoy your new piece! – Team Editorialist
great customer service and care
By Ethan N.
Response from Editorialist· Oct 31, 2025
Hi Ethan, thank you for your kind words. We're delighted to know that our team’s service and attention made a difference — your trust means a lot to us. – Team Editorialist
solid execution- great product
By Regina A.
Response from Editorialist· Oct 31, 2025
Hi Regina, thank you for your wonderful feedback. We're thrilled the product and experience met your expectations — excellence in every detail is always our goal. – Team Editorialist
I had a great experience. Unfortunately the shoes were too big, but I will definitely use your site again.
By Michele S.
Response from Editorialist· Oct 31, 2025
Hi Michele, thank you for sharing your experience. We're glad you enjoyed shopping with us and appreciate your understanding. We look forward to assisting you again soon. – Team Editorialist
