Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
701 reviews
EditorialistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
701 approved reviews, newest moderated first
Beautiful dress! Shipped and delivery was fast. Very happy with purchase.
By Sharon
Response from Editorialist· Apr 26, 2026
Hi Sharon, we’re thrilled to hear you love your dress and that your order arrived quickly. Enjoy your new purchase, and we truly appreciate your support!
You have to upload your license and unreal information. Processing takes several days. The team is inconsistent. I uploaded then someone else asked me to upload it again, causing further delays. Seems like a SCAM. Why do you need to upload your GOVT LICENSE to buy a dress?? 0/10. DO NOT USE THIS SITE.
By DISAPPOINTED C.
Response from Editorialist· Apr 25, 2026
Hi there, we’re truly sorry for the frustration and delays you experienced. In some cases, identity verification is required to help protect customers from unauthorized transactions and fraud. We apologize that you were asked to submit your information more than once and for the confusion this caused. Your feedback is important to us, and we’ll use it to improve our process. Please feel free to reach out to our support team if you need further assistance.
Customer Service is excellent, like it should be in support of a customer! Great job, and love my 2 orders!
By Robin
Response from Editorialist· Apr 25, 2026
Hi Robin, thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you loved your two orders and that our customer service team provided the support you deserved. Your feedback truly means a lot to us. We look forward to serving you again soon!
Excellent quality and efficient timely delivery!
By Annette C.
Response from Editorialist· Apr 24, 2026
Hi Annette, we are thrilled to hear that you’re happy with the quality of your order and that it arrived on time. Knowing we met your expectations truly makes our day. We look forward to serving you again soon!
It was a great experience having help find the exact pair of shoes I was searching for! They gathered from multiple sources and helped me also get the best deal.
By Tme
Response from Editorialist· Apr 22, 2026
Hi Tara! Thank you for your feedback! We’re glad to hear you had a positive experience and that we were able to help you find the exact pair of shoes at a great value. We appreciate your support and hope to assist you again in the future.
I received my dress in a timely fashion. The dress is beautiful and would recommend this site.
By Marchelle A.
Response from Editorialist· Apr 20, 2026
Hi Marchelle! Thank you for your kind feedback. We’re glad to hear your dress arrived on time and that you’re pleased with it. We appreciate your recommendation and hope to have the opportunity to serve you again.
The Hanro night dress is beautiful and very comfortable. Delivery was speedy. I am pleased with my purchase.
By Michael T.
Response from Editorialist· Apr 20, 2026
Hi Michael! Thank you for sharing this! We’re so glad you’re enjoying your order and that everything arrived quickly. We truly appreciate your feedback and hope to see you again soon!
Shoes came quickly. Customer service excellent.
By KBLM
Response from Editorialist· Apr 15, 2026
Hi KBLM! Thank you for your feedback! We’re glad your shoes arrived promptly and that you had a positive experience with our customer service. We appreciate your support and hope to serve you again soon.
