Dunkin' DonutsReviews of dunkindonuts.com

Do not order online never got delivered and no customer service are replying to give me a refund. Will not buy again.

I don't understand how it's a managers job to find coverage when someone called off, nope it's the workers job since when. Isn't that what managers get paid for. Then you tell a kid that he sticks like cat litter, so you send him home. He doesn't smell like it at all. When he works his shift he comes home smelling like cigarettes. He doesn't smoke.

I ordered my favorite hazelnut and original blend on line just in time for the holidays. I also was in time for the free promotion to get a dd mug. When I got my order I received he hazelnut but not the original blend and the cup was in pieces. Ive written, tried to call and no replies. Guess I won't have enough coffee to share with my family and it seems I won't know when I'll get my original blend or refund. Sooo peeved.

The Customer service at the Dunkin near Lake Clarke Shores is consistently horrible. If they mess up the order it’s my fault for saying it wrong. Even if my receipt is also saying it. Then they are angry with me for making them redo it and then they redo wrong anyway. I just have to accept it and move on. I will gladly go out of my way for Starbucks from now on. As I prefer their coffee and employees better!

the donuts i remember from childhood, ehhe :D, tasty, yummy

⭐ 1 Star Review I visited the Dunkin’ Donuts on Alfreton Road, Nottingham on 11/11/2025 at around 6:45 PM, and unfortunately, I had a very disappointing experience. One of the staff members — an Asian man, around 45–50 years old — was extremely rude to me. I only asked for an extra cup, and he charged me 50p, which is fine if that’s the policy, but the way he spoke to me was very unprofessional and disrespectful. I usually come to this branch often and have always been happy with the service, but this time it was very unpleasant. I hope the management looks into this and ensures customers are treated with more respect in the future.

Good morning! I went through the drive through this morning and they had kind of a long line. But to my surprise the service and speed in which I got was absolutely superb! They were friendly and fast! Monika was awsome. Nothing like a warm greeting and smiling face to start my day! This is for All the workers at the Jones and Thousand Oaks location! Thank yall!

Stopped to get a dozen lemon filled donuts, I was told they have been discontinued. I ask for a dozen chocolate filled donuts and was told they were discontinued. I was offered some old cream filled donuts 😂 Good bye Dunkin’ Donuts