Dunkin' DonutsReviews of dunkindonuts.com

I WOULD LIKE TO SAY YOU HAVE AN EMPLOYEE THAT WAS RUDE AN EMPLOYEE MADE A MISTAKE ON MAKING MY COFFEE WHEN I WENT TO THE COUNTER TO SAY TO THE EMPLOYEE IT WAS A MISTAKE THE RESPONSE I GOT WAS I CAN READ WELL I HOPE YOU CAN READ I MERELY WAS POINTING OUT THAT IT WAS MADE WRONG WHEN I GOT THAT RESPONSE I WAS SHOCKED I ALMOST SAID WELL I HOPE YOU CAN I HOPE I DONT EVER GET THAT RESPONSE AGAIN OR I WILL COMPLAIN AGAIN!!!!! THIS WAS IN THE HERKIMER NY STORE!!

I love the coffee but you’re never acknowledged when you walk in and the wait times are ridiculous even when ordering ahead

I placed a mobile order on Monday, which was supposed to earn an extra 100 points. I activated the offer before placing my order; however, the activation did not go through immediately, and no one seems to know why. I contacted customer service after picking up my order to ask what happened, and I was told that the missing points cannot be added manually. This was a very disappointing experience for someone who is a regular customer

Why is the Coffee Roll

Kind staff but mediocre experience overall.

Now the queues have settled down this is a fantastic little drive through. Coffee is great and their donuts to die for! I just wish they can increase the serving of their coffee and fill up the cup full.

i like the overall quality but i will advice them to make the management better because their team are bit lazy for handling hyped situations.

The selection of Donuts is large. But hey what about doing the simple standard good old fashioned Donut sprinkled with Cinnamon? Not to be seen which is a shame. The regular coffee is £1.20 and its a big one! However, this ain't an artisan coffee shop and it comes out of a choose and push button machine (like those in a supermarket). So don't expect a lot ....... but hey its cheap and comfy and cozy in the shop on a freezing cold day.