Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
604 reviews
DropguysSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
604 approved reviews, newest moderated first
A wrong accessory was sent, a lens cover for a iPhone 17 Pro Max, when I had ordered a 17 Pro case, and lens cover. They sent a correct one, no problem.
By Mike P.
Response from Dropguys· Dec 24, 2025
Hi Mike, We’re glad we could quickly get the correct accessory to you! It’s great to hear everything was resolved smoothly — thank you for sharing your experience and support. — The DropGuys Team
Firstly, the quality of the product. Secondly, the speed of delivery. Maybe most importantly, the customer service. I inadvertently ordered the Pro Max screen protector when I have a Pro. Immediately, they said no problem, and we will send out a new one. Amazing! HIghly recommed Dropguys.
By megan O.
Response from Dropguys· Dec 23, 2025
Hi Megan, Thank you for the amazing review! We’re so glad to hear you’re happy with the product quality, fast delivery, and especially the customer service. Mistakes happen, and we’re always happy to help make things right quickly. We truly appreciate the recommendation and your support! — The DropGuys Team
Great and quick customer service
By Cindy L.
Response from Dropguys· Dec 21, 2025
Hi Cindy, We’re glad to hear you’re happy with our quick and helpful customer service! Thank you for sharing your experience and support. — The DropGuys Team
Fast, honest and efficient.
By James G.
Response from Dropguys· Dec 21, 2025
Hi James, We’re thrilled to hear you found our service fast, honest, and efficient! Thank you for your kind words and support. — The DropGuys Team
A minor post-purchase issue involving an Amazon gift card resolved quickly and satisfactorily.
By Tom H.
Response from Dropguys· Dec 21, 2025
Hi Tom, We’re glad we could quickly resolve the issue and ensure a satisfactory experience! Thank you for sharing your feedback and support. — The DropGuys Team
Excellent service and personal response! Kudos to them and it’s the week before Christmas.
By Bob L.
Response from Dropguys· Dec 21, 2025
Hi Bob, We’re thrilled to hear you appreciated our personal and timely service, especially during the busy holiday season! Thank you for your kind words and support. — The DropGuys Team
Great products; screen and iPhone protectors. Items arrived when promised, overall positive experience.
By Rollo
Response from Dropguys· Dec 21, 2025
Hi Rollo, We’re glad to hear your screen and iPhone protectors arrived on time and that you had a positive experience! Thank you for sharing your feedback and support. — The DropGuys Team
I ordered a screen protector for my iPhone 14 I accidentally ordered the wrong screen. I sent them a text. They changed my order within five minutes. Great customer service and great feedback.
By Abbie A.
Response from Dropguys· Dec 21, 2025
Hi Abbie, We’re thrilled we could help correct your order so quickly! It’s great to hear you’re happy with the customer service and experience. Thanks so much for sharing your feedback! — The DropGuys Team
