Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
604 reviews
DropguysSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
604 approved reviews, newest moderated first
great reviews , excellently engineered and functional product !
By Dean Q.
Response from Dropguys· Jul 7, 2026
Hi Dean! We're thrilled to hear you're happy with your purchase and appreciate your kind words about our product. Thanks for choosing DropGuys! — The Dropguys Team
Best customer service experience I've had in many years. The products are excellent as well.
By P J.
Response from Dropguys· Jul 7, 2026
Thank you so much for your kind words! We're honored to hear this was the best customer service experience you've had in many years. It means a lot to us, and we're thrilled you're enjoying our products as well. Thanks for your support! — The Dropguys Team
Easy purchase
By David M.
Response from Dropguys· Jul 7, 2026
Thank you, David! We appreciate your support and hope you're enjoying your new iPhone case! — The Dropguys Team
The look and feel of the case is great! The free screen protector was the cherry on to
By Lizzie M.
Response from Dropguys· Jul 7, 2026
H, Lizzie! We're so happy to hear you're loving the look and feel of your case. We're glad the free screen protector was the perfect finishing touch. Thanks for choosing DropGuys! — The Dropguys Team
Found a good product and was offered a deal through email. Even though it was an error in the email they upheld what they sent and followed through with the sale without hesitation. It was refreshing to see great customer service offered.
By Patti H.
Response from Dropguys· Jul 7, 2026
H, Patti! We're glad we could make things right and honor the offer. Providing great customer service is important to us, and we're happy to hear it made a positive impression. We truly appreciate your support! — The Dropguys Team
Excellent product. In the past, I had used a case that did not protect my phone. Once I switched to Drop Guys, the phone sustained even the worst falls without even a single scratch.
By T F.
Response from Dropguys· Jul 7, 2026
Thank you for your wonderful review! We're so glad to hear our case has lived up to your expectations and has kept your phone protected through some tough drops. Your support means a lot to us, and we're grateful you chose Dropguys! — The Dropguys Team
I purchased an iPhone 17 case after reading some good reviews. I received the case but there were complications getting the phone delivered. In the time between getting the case and going to get a phone, I decided I might want the Pro Max model. I was having trouble starting an exchange over the website, so I reached out via email. Within I think 15 minutes I got a response saying they have already processed a shipment sending me the new model case, and also, that I didnt need to worry about sending back my original purchase! Free case! I had already spent my money, was ready to spend more and didnt make a single complaint, but this company cares what you think and wants you to know! Thank you Khamille! Also, the case is great quality! The set sold with their own brand screen cover makes a perfect fit, almost zero gap between the protecter and case edge. Not to mention the screen cover application process is so easy I wasnt worried at all about getting it on right. Thanks Drop Guys!
By James L.
Response from Dropguys· Jul 7, 2026
Thank you so much for the amazing review, James! We're thrilled everything worked out and that we could make the exchange process easy for you. It's great to hear you're happy with the case, screen protector, and the fit of the whole setup. Thanks again for your support, and enjoy your new phone! — The Dropguys Team
Ordering was easy! I love how slim, grippy and durable this case is. It came with a nice screen protector and a mag-safe insert. I feel like I got a great deal!
By Mark S.
Response from Dropguys· Jul 7, 2026
Hi, Mark! We're thrilled to hear you're loving your new case. It's great to know you're enjoying the slim design, grip, durability, and the included accessories. — The Dropguys Team
