Tricked into a subscription for an…
Tricked into a subscription for an inferior product with ZERO customer service except through BOTS. APPALLING customer service. Unethical business practices. Revolting product scent
By Janine S.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
195 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst, and Sequoia. Learn more at www.drift.com.
Drift (drift.com) has 195 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
195 approved reviews, newest moderated first
Tricked into a subscription for an inferior product with ZERO customer service except through BOTS. APPALLING customer service. Unethical business practices. Revolting product scent
By Janine S.
I brought this product and it says it supposed to last 30 days. But I think it las a week. I can not smell it it anymore.
By Ray
This product looks nice but that’s it. Don’t waste your money. Get a cheap one from the convenience store. The money for this project is spent on advertising and packaging because the actual product sucks. Didn’t last 5 days. Complete waste of money.
By Todd O.
DO NOT PURCHASE!!!! Unfortunately the product is really good but it is not clear AT ALL at the time of purchase that this is a monthly subscription. Who needs monthly car fresheners???? Do not support companies that use these misleading business tactics. Shame on them.
By Disappointed C.
It took almost 2 weeks because of zip code error. It was fixed and your staff said it was fix and still did not get product. Trying to contact is difficult. Can not find and email and chat does not show up all the time.
By customerRllen
Do not buy from this company. You dont get what you paid for. The "linen" pants are actually very thin, poor quality cotton - you couldnt even use it as a rag. So far they have been unwilling to refund.
By Michelle
Linen Pants 🤮 DO NOT ORDER CLOTHING FROM THIS CHINESE COMPANY THE LINEN PANTS ARE ABSOLUTELY HIDEOUS.I COULDNT EVEN RATE THE QUALITY, ITS THAT BAD.OVER PRICED & SUBSTANDARD FABRIC.READ THE POOR REVIEWS THAT JUSTIFY THE DISGRACEFUL BUSINESS PRACTICES. CUSTOMER SERVICE IS NON EXISTANT.
By Jo P.
Delivery takes FOREVER AVOID
By Agata