Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,799 approved reviews, newest moderated first
Great quality of the product, shipment and service!! 100% recommended
By Cynthia D.
Response from Dossier· Dec 27, 2025
Short, sweet, and to the point, Cynthia. We love hearing that everything from product to shipping hit the mark 🙌
I had a wonderful experience with this company! The fragrances are absolutely amazing! high quality, long-lasting, and beautifully crafted. What truly impressed me was their customer service. The team handled my issue with incredible honesty, patience, and professionalism, turning what could have been a frustrating situation into a very positive experience. I also really appreciate the company’s overall professionalism from the website to order processing, everything is smooth, reliable, and well-organized. I would highly recommend this company to anyone looking for top-notch fragrances and outstanding service. 5 stars all around! ⭐⭐⭐⭐⭐
By Göksel G.
Response from Dossier· Dec 27, 2025
This one really hits home, Göksel. Turning a stressful moment into a positive experience is exactly what we aim for. Thanks for noticing the care behind the scenes 💛
Excellent 🌟
By Daniela M.
Response from Dossier· Dec 27, 2025
Simple and shining, Daniela! We’ll take that star with a big smile 🌟
I got a few bottles of the MGK collab. Love the scent and great communication from dossier when I had questions. Also, i put the wrong delivery address and was able to rectify this with ease via email. Very helpful.
By Samuel B.
Response from Dossier· Dec 27, 2025
Wrong address saves are always satisfying, Samuel! Glad the communication made it easy and that you’re loving what you picked up 😊
Me enviaron un perfume que no pedí y les escribí, la respuesta fue inmediata y la solución también, en muy pocos días recibí el perfume correcto y además me dejaron conservar el otro. Excelente servicio muchas gracias!! 🫶
By Gabriela
Response from Dossier· Dec 27, 2025
Eso sí que es un final feliz, Gabriela. Perfume correcto, extra de regalo, y todo resuelto rápido. Gracias por la confianza 🫶
I have tried two or three different dupe cologne programs and definitely. This is the best The smell is clean and crisp and fairly accurate. It lasted good 68 hours on average. I'm definitely pleased with this product.
By Bob S.
Response from Dossier· Dec 26, 2025
Love hearing that it worked so well for you, Bob! Clean wear, solid staying power, and a happy ending. That combo always makes us smile 💫
Had to exchange a fragrance and it was so easy. Would buy from them again!
By jacquie L.
Response from Dossier· Dec 26, 2025
Easy swaps for the win! Thanks for coming back, Jacquie, we will always keep things simple and stress-free 😊
Christian was phenomenal!
By Aliyah L.
Response from Dossier· Dec 26, 2025
Yesss, Aliyah! We love hearing this kind of feedback. Thanks for taking a moment to share the love 🙌
