TERRIBLE CUSTOMER SERVICE
TERRIBLE CUSTOMER SERVICE. Never received my items. Asked for a manager on multiple occasions since I felt like I was speaking with either a bot or someone who clearly just copy pastes the same thing without reading anything. This nightmare has been ongoing for 2!!!!!! Months. Insane!
By Afro D.
Response from Dossier· Feb 11, 2026
This is absolutely not the experience we want anyone to have. Please make sure you email us directly at [email protected] so we can escalate this personally and get it resolved immediately!



