Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,799 approved reviews, newest moderated first
Their customer service is phenomenal! Great fragrances and long-lasting scents will keep me coming back to Dossier.
By Edgar P.
Response from Dossier· Feb 11, 2026
That means the world to us, Edgar! So happy you're enjoying the scents and we can't wait to find your next favorite!
Bought two different perfumes ,both perfumes do not smell like they should nor do they last long ,was looking forward to receiving these after reading such glowing reviews,sadly the products didn't live up to the reviews.
By Deborah
Response from Dossier· Feb 11, 2026
Skin chemistry can really change how scents develop and last! Have you tried applying over moisturizer on your pulse points, Deborah? Drop us a message and we can help find something that works better for you!
Great response and was able to solve my problem quickly!
By Megan Leigh G.
Response from Dossier· Feb 11, 2026
That's what we're here for, Megan! So happy we could help quickly!
The Dossier team was very helpful and attentive via email and made my return process very easy! I appreciate their communication and troubleshooting skills. Thank you all!
By Laura J.
Response from Dossier· Feb 11, 2026
Laura, this makes our day. Thank you for letting us help and for taking the time to share. We're always here when you need us.
Great customer service
By Brian M.
Response from Dossier· Feb 11, 2026
That's goals! Thanks for shouting it out, Brian. We appreciate you!
Great perfumes that smell amazing and the customer service is top notch. Quick response time and super helpful
By Jessica D.
Response from Dossier· Feb 11, 2026
Jessica, you just made our whole team smile. Quick and helpful is exactly what we aim for! Thanks for noticing.
Amazing service.
By Sideah G.
Response from Dossier· Feb 11, 2026
Thank you for sharing, Sideah! Love to hear it!
Amazing customer service! Great scents. I love this company.
By Cara H.
Response from Dossier· Feb 11, 2026
Cara, we love to hear it. Thank you for being part of what we do!
