Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,799 approved reviews, newest moderated first
Never received my order. DHL said they left it on the porch but took no photo showing it there. When I got home there was no package. However, dossier refunded me after I followed the steps to get my money back so I’m fine now.! Thanks for great customer service dossier!
By Anthony T.
I love their fragrances it’s smells just like original scents I get lots of compliments 😊 I will always order from dossier
By Nadine
I have the nose of a blood hound, and the products I ordered were TOP NOTCH! Powdery Coconut is hands down my most beloved blind buy. Powdery Tobacco is the second. I had to exchange one, only because it didn't match my preference or chemistry but was quality over all. Customer service has been a pleasure to work with, and it is absolutely worth a little wait for the delivery.
By T B K.
I placed my order yesterday but I order the wrong fragrance. I reached out to customer service to see if they could fix it and give me the right one I wanted. Sorin reached out to me and said she corrected it, I checked online and it didn't show so I reached out again and Mark reassured me it was fixed and even sent me a screen shot! I love and appreciate their level of customer service and I can't wait until I receive my fragrances! I will definitely recommend others based soley on the service I received.
By Dede
Mike was great!
By Maya B.
I LOVE the fragrance I purchased (Ambery Vanilla)!! It smells AMAZING!! I placed my order on the Jan 8th and received it Jan 17th, which was longer than expected, When I did receive my order, they sent my (2) items, but I only purchased (1). I did contact customer service because I wanted to send it back. They responded swiftly and informed me to keep the extra item due to the longer wait time it took to receive my order. They were so nice!
By Shantell R.
I'm allergic to potent scents so I've been searching for a perfume that's subtle. I saw online reviews on dossier products and many people were recommending the musky musk for people with allergies. Just received my order and it's absolutely subtle but at the same time smells so good. Like you can pick up on it from time to time but it's not strong or overwhelming. It's like you're trying to smell nice without attracting anyone's attention. One has to be close enough to know you're wearing a perfume. If you have allergies try the musky musk.
By Stephen M.
Dossier is literally the best affordable luxury perfume brand ever. I have been with them from the start and all the Scents I have bought and kept has been amazing. They even helped me redeem my points when it wasn’t working for me. The customer service and the perfumes in general are 10/10 ✅. They last forever. I will forever be a dossier customer. I literally talk about this brand 24/7. I literally have everybody around me buying dossier. A
By Amber R.
