Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,799 approved reviews, newest moderated first
I love the fragrances I have purchased from Dossier!! I can't really tell the difference from the original ones. Dossier was also excellent at assisting me when I used an incorrect address for a gift order I sent my sister.
By Mercedes
This is such an amazing company! I purchased a fragrance and I liked it but the longevity was lacking they allow for you to exchange it if you aren’t satisfied.. I exchanged it with no problem, their customer service is amazing! Definitely recommend if you want great affordable fragrances!
By VC
They got back to me so quickly, answered all my questions, were calm and patient. Team member Andrew in specific was always on top of it, and incredibly helpful. Overall great customer service!!
By Nadia R.
The communication was quick and easy and my problem was able to be handled in less than 24 hours.
By Niyannah S.
Ionut was so helpful! Above and beyond customer service. I will order again from dossier!!
By Audrey E.
I was very pleased with my purchase. The process was easy. Since I am unfamiliar with your fragrances, it would be nice to receive samples.
By Beverly
I have 4 different bottles of Dossier Impressions perfumes. Good Girl, La Labo Santel 33, Malone’s wood sage sea salt & black opium. All of them smell exactly like the original authentic fragrances. I would say 2 of them even last longer then the originals. Definitely worth the purchases especially when you’re trying saving money. My next purchase will be their dossiers originals, can’t wait to see what they’ve came up with.
By Consumer
My delivery was lost during transportation and Dossier made it rights. They did their search and offered to send me another shipment or fully refund me. Teams communication was outstanding and they took care of my concerns right away.
By Raj
