DossierReviews of dossier.co

I was having an issue using my rewards. I explained my concerns and Mike took care of it. I put in some incorrect information and once I figured out what I had done. I explained yet again the issue to Mike and he jumped right in and took care of that as well Thank you Mike and Dossier

I had to reach out for customer service due to a product issue caused by shipping handlers. My previous experiences with other companies led me to expect a difficult and long process, however Tudor was very helpful, efficient, and incredibly understanding. I’ve yet to come up with anything negative to say about Dossier — I absolutely cannot recommend enough!

Dossier Customer Service is always five stars! They are very helpful, kind and easy to work with.

Estoy encantada con los aromas!! Inicié comprando 2: Floral Musk (para el día) y Ambery Vanilla (para la noche), su aromas son muy delicados, eso sí la fijación entre uno y otro varía. La atención al cliente es genial y eficaz. Volveré a comprar con ellos.

Andrew responds so fast and professionally. Haven’t received the products yet but you can trust their customer service! The best customer service ever had.

Excellent customer experience!

Estoy encantada tanto con los productos como con el servicio al cliente. Esta es la segunda vez que ordeno y algo pasó con el correo que mi paquete no llegó. Les escribí a Dossier (siempre en español y no fue impedimento) y de inmediato me asistieron. Ya estoy en espera de la orden que me enviaron. Muchas gracias!!!!

Customer service is excellent and is equal to the excellence of their products. I just gave two bottles of the Tom Ford dupe to my son and his husband. They’ve now been stopped about 5 times by people asking what they’re wearing!!! I’m so thrilled to have found Dossisie; number one CRUELTY FREE and of course the tremendous savings. Their originals are amazing as well - Basil Rose is just gorgeous. Clean and fresh with a beautiful rose underneath. My go to is Floral Grapefruit- dupe for Chanel Tendre - yet again today at checkout counter was asked what I was wearing! Thank you Dossier! And honestly I do not expect an answer on a Sunday afternoon - but thank you! 😉